Eurowings Baggage, Cancellation & Seat Policy: Complete Guide

Eurowings Overview

Eurowings is the low-cost carrier brand of the Lufthansa Group, created from the merger of several Lufthansa regional subsidiaries. It primarily operates short-haul and medium-haul routes within Europe from hubs in Düsseldorf (DUS), Cologne (CGN), Stuttgart (STR), and other German cities. Eurowings Discover (a separate entity) operates some long-haul charter routes. Eurowings is positioned between Ryanair/easyJet (ultra-low-cost) and Lufthansa (full-service) in terms of price and product.

Eurowings Baggage Policy

Eurowings uses fare-based baggage inclusions similar to other LCCs:

Personal item (all fares, free): One small personal item (40 cm × 30 cm × 10 cm) that fits under the seat.

Cabin bag (overhead access): A standard carry-on (55 cm × 40 cm × 23 cm, up to 8 kg) must be purchased on BASIC fares. It is included in SMART and BIZclass fares.

• Pre-purchased online: €10–€25 per flight
• At the airport or gate: €45+ per bag

Checked baggage:

• 20 kg: €15–€30 per flight online
• 25 kg: €20–€40 per flight online
• 23 kg: varies by route

Baggage purchased as a bundle at booking is always cheaper than adding it later or at the airport. SMART fare passengers receive one carry-on bag included automatically.

Cancellation and Change Policy

• BASIC fare: Non-refundable. Name changes and flight changes permitted for a fee (€50–€150 depending on timing) plus fare difference.
• SMART fare: Changes with a reduced fee. Travel credit for cancellations.
• BIZclass: Free changes and cancellations, or full refund depending on specific BIZclass fare purchased.

EU Regulation 261/2004 applies to Eurowings flights, providing passenger rights during airline-initiated disruptions.

Seat Selection

Eurowings charges for advance seat selection on BASIC fares. Standard seats cost €5–€18 per person per flight. XL seats (exit rows with extra legroom) cost €15–€35. SMART fare passengers can select standard seats for free. BIZclass passengers always have complimentary seat selection.

Miles & More Integration

As a Lufthansa Group carrier, Eurowings flights earn Miles & More miles for enrolled members. Miles are earned at a fixed rate per segment rather than by distance. Status members of Miles & More (Frequent Traveller, Senator, HON Circle) may receive carry-on bag inclusions and seat selection benefits on Eurowings flights.

Pro Tips for Flying Eurowings

• Book SMART fare if you need a carry-on bag — the price difference vs. BASIC plus a bag add-on is often minimal.
• Miles & More members should add their card number at booking to earn miles even on low-cost Eurowings tickets.
• Eurowings frequently serves routes from secondary German cities to European leisure destinations not served by Lufthansa — worth checking for direct routing options.
• Bundle bags at initial booking rather than adding them later — prices increase as departure approaches.
• For BIZclass on Eurowings, compare to Lufthansa's European Business Class — sometimes the price difference is small enough to justify flying the parent airline for better service.