ANA (All Nippon Airways) Baggage, Cancellation & Seat Policy: Complete Guide

ANA Baggage Policy

ANA (All Nippon Airways) applies different baggage rules based on route and fare class. On international routes from/to the US and other long-haul destinations:

Economy (Low/Basic): 23 kg × 1 piece, 7 kg carry-on
Economy (Standard): 23 kg × 2 pieces, 10 kg carry-on
Premium Economy: 23 kg × 2 pieces, 10 kg carry-on
Business Class (The Room): 32 kg × 2 pieces, 15 kg carry-on
First Class: 32 kg × 3 pieces, 15 kg carry-on

On domestic Japanese routes, allowances are lower — typically 10 kg carry-on and 20 kg checked baggage, with strict enforcement at check-in counters.

ANA's carry-on size limit is 55 cm × 40 cm × 25 cm. Personal items (briefcase, handbag) must fit under the seat.

Cancellation and Change Policy

ANA's cancellation policy is stricter than some Western carriers. Changes and cancellations incur fees that vary by fare type, route, and timing:

Discount fares (Basic/Saver): Non-refundable. Changes may be allowed with a fee of ¥10,000–¥30,000 ($70–$200 USD) plus fare difference.
Standard/Flex fares: Refundable with a cancellation fee. Change fees are lower.
Business/First flexible fares: Free changes and full refund.

ANA does not offer a standard 24-hour free cancellation in all markets as this is a US DOT regulation that only applies to flights marketed to/from the US.

Seat Selection

ANA charges for advance seat selection on discount economy fares. Fees vary by route length and seat type. On international routes, standard economy seat selection costs $20–$50; preferred seats cost more. Standard fare passengers typically get complimentary standard seat selection. Business and First Class seat selection is always free.

ANA Mileage Club

ANA Mileage Club (ANA AMC) is one of the most valuable loyalty currencies in aviation. Miles are earned on ANA flights and all Star Alliance partner flights, plus from hotel, car rental, credit card, and retail partners in Japan (and some international partners).

The reason ANA Mileage Club is so highly rated in the points community: ANA offers what are widely considered the best round-the-world and region-to-region award rates in Star Alliance, particularly for premium cabins. A round-trip business class award from the US to Japan on ANA's own metal can be as low as 75,000 miles, well below what United MileagePlus charges for the same route. First Class US-to-Japan round-trip awards start at 120,000 miles.

ANA miles expire 36 months from the date of earning, with no extensions for partner activity — a critical point to track.

ANA Premium Cabin Products

ANA's Business Class 'The Room' (introduced on the 777-9X and available on the Boeing 777-300ER) features fully enclosed private suites with closing doors — one of the finest business class products in the world, comparable to Qatar Qsuite. ANA First Class is available on select 777 routes and features a spacious private suite with exceptional Japanese cuisine.

Pro Tips for Flying ANA

ANA Mileage Club miles can be transferred in from Amex Membership Rewards (at 1:1) and Chase Ultimate Rewards (via transfer partners) — use this to build up miles for a premium redemption.
ANA's domestic network in Japan is excellent and operates as a seamless extension of international trips — plan ahead for domestic connections.
Book Business Class on ANA 'The Room' aircraft for one of the most private and polished in-flight experiences available.
Check ANA's stopover programs in Tokyo (Narita and Haneda) for free or reduced-cost extensions before continuing to a third destination.
ANA has a strong codeshare relationship with United — you can earn and redeem ANA miles on United flights and vice versa.

Frequently Asked Questions

Does ANA economy include checked baggage on international flights?

Yes. Economy Standard includes two pieces at 23 kg each on most international routes. Economy Low/Basic fares typically include one piece at 23 kg.

Why is ANA Mileage Club considered so valuable?

ANA offers very competitive award rates for premium cabins, particularly for US-to-Japan routes and round-the-world itineraries. Business class US-Japan awards can start at 75,000 miles round-trip, much lower than comparable programs.

What is ANA 'The Room' business class?

ANA 'The Room' is the airline's flagship business class featuring fully enclosed private suites with closing doors, installed on Boeing 777 aircraft on select long-haul routes.

Can I cancel an ANA ticket?

On US-marketed routes, a 24-hour cancel window may apply. Generally, discount fares are non-refundable and change fees can be $70–$200+. Flexible and Business fares have much better terms.

How do ANA miles expire?

ANA Mileage Club miles expire 36 months from the date they were earned. Unlike some programs, partner activity does not reset the expiration clock on earlier earnings.

What is ANA's Tokyo hub?

ANA operates from both Tokyo Narita (NRT) and Tokyo Haneda (HND). Long-haul flights often use Narita, while Haneda is increasingly used for international routes and is closer to central Tokyo.